State Farm® Insurance Agent Alejandra De La Torre

"So I was looking for some new insurance and I found a State Farm office and the representative James helped me I called Around to places like progressive and progressive had a better price however their customer service was horrible and I absolutely love James customer service so I let James know. Hey they had a lower price. Is there anything you can Without James asking me 1000 questions he said yes I’ll see what I could do He made some changes and he got pretty close to the progressive pricing however, even if he didn’t, I would’ve still went with him because he had the best customer service. It was very easy-going calming. I can get you this. Explain everything nothing like the progressive rep who was extremely unprofessional did not seem to know anything about insurance and she didn’t care to keep a customer. I didn’t even get a follow up email or text. I wasn’t comfortable with some of the questions that the progressive rep asked However, some of the questions James had were a little bit more invasive, but he had such good customer service that i did not get frustrated or have an attitude. I didn’t have a problem answering his questions because of his great customer service. James even followed up with text messages and calls and worked around my schedule. It was awesome."

"Ivan in Austin, Tx was such a huge help! Even with the abundance of questions I had for him, he answered each one with no problem. I can highly recommend him for anyone looking to switch auto policies or to start a new one!"

"James Lindsey was very thorough and patient. In the end he gave me exactly what I was looking for."

"James went above and beyond to help me reduce the cost of my auto insurance… my previous co was going up ALOT, but with James hard work, he was able to find me the same coverage for way less !! My gratitude is beyond words!! I HIGHLY recommend James, if you are shopping for lower rates!! And who isn’t!!!"

"Ivan was so helpful with my transition from out of state. He was able to get me the best rates for my needs. He went above and beyond. I’m so glad to be working with him."

"James spent almost an hour making sure I was getting a great quote for bundled auto and homeowners insurance. I have had some poor experiences with homeowners insurance in the past, so this was a breath of fresh air. Thank you, James!"

"Big shout out for the Farm! Saved me almost half my monthly payments, my agent James L was super friendly and informed thoroughly on my policy. Unfortunately, found out how much I wasn’t in good hands with Allstate."

"Ivan Rodriguez was the best help very kind and funny making the common action of getting insurance exciting and calm instead of boring and dreadful."

"Alejandro helped us and was very helpful. Will recommend him to all my friends moving forward"

"Excelente trato de parte de Ivan Rodriguez de State Farm ,excelente idioma español y muy profesional en su trato hacia los clientes. 🌟 🌟 🌟 🌟 🌟"

"My driving record is "cooked" as the kids say nowadays. Morgan went above and beyond to get me a quote on a vehicle so that it was affordable to drive, and not a whole car payment at 27% APR."

"I am so happy and satisfied talking with Ivan Rodriguez I was shoping around for insurance and he was able to help me ,he explained everything to me that I needed to know and understood my concerns, very easy to talk with very professional I would recommend Ivan to family and friends. Thank you so much Ivan ."

"I have been treated with upmost compassion. Morgan has helped me so much with all of my needs and has always taken his time with."

"I walked in and everyone in the front was very polite. Ivan took me back right away and made the process for me to get insurnace for my car very fast and easy. He answered all my questions and was patient with me ."

"Ivan was super informative and helpful managing my State Farm needs and helped make my move much easier."

"Saqué mi seguro con State Farm son muy eficientes sobre todo Ivan, excelente agente muy atento con todos."

"Muy buena atención y hablan español. Me atendió Iván muy profesional y amable"

"Alejandra and James were super responsive and informative with my questions and made the process smooth and easy."

"Una experiencia muy agradable por parte de Ivan Rodriguez. Cualquier duda que tenía la resolvía de forma clara y concisa. Me quedó claro lo que mi seguro de auto, de vida, de renters insurance me cubría. Me ayudó a que mi pago fuera menor y cubría más cosas. Muy agradecido por la atención."

"Quiero expresar mi más sincero agradecimiento a State Farm y en especial al señor Iván Rodríguez,quien me brindó una atención excepcional,desde el primer contacto Iván demostró un alto nivel de profesionalismo,conocimiento y dedicación.Se tomó el tiempo para responder cada una de mis preguntas con claridad y paciencia,asegurándose de que entendiera completamente todas las opciones disponibles. Gracias a su orientación, hoy me siento respaldada y protegida con mi seguro. Recomiendo ampliamente esta agencia, y sin duda alguna, a Iván Rodríguez como asesor de confianza. Una experiencia de primer nivel !."

"If I could recommend James ! To everyone I would he helped me out so much ! I even received life insurance from them and I’m extremely grateful for that. When I find my people newly living in Austin area, I will be making sure ! That they know that State Farm insurance is were it’s at! Thank you James! You’re awesome:)"

"Excellent service from Iván Rodriguez, he helped me with the whole process and clarified my doubts, thank you for the attention"

"Worked with James. They’re very proactive, provided multiple options, worked with my requirements and never rushed. Switched my auto and condo over to statefarm, probably partially due to service."

"James was awesome! Made it easy! Reviewed all of our previous coverages for multiple homes, cars and RV. He got us better rates and lower deductibles. He was professional and efficient!"

"Couldn’t be happier to switch to Statefarm because of James! He is absolutely wonderful to work with! Thanks for all your help."